By 2007, 77% of internet users over the age of 13 — about 131.3 million people — will shop online. In these tutorials, instructor Lawrence Cramer helps give business owners the tools to harness this market effectively. Using an in-depth case study and other varied examples, Lawrence demonstrates how to seamlessly create and incorporate a shopping cart and back end to support online customers. Building an Online Shopping Cartcovers everything from the general concepts of e-commerce to the nitty-gritty of setting up and customizing credit card and order processing features. The training also covers security, customer privacy, building a store, and developing and integrating customer service and policies.
Table of content
Introduction
- Welcome
 
E-Commerce Basics
- The elements of e-commerce
 - SSL (Secure Sockets Layer) certificate essentials
 - Acquiring and installing an SSL certificate
 
Accepting Payments Online
- Accepting credit cards online
 - Payment methods
 - Choosing between a payment gateway and a processor
 - Merchant accounts
 
Static vs. Dynamic Sites
- ”Static” e-commerce sites
 - Dynamic e-commerce sites
 - Static vs. dynamic sites
 - Which application language to use
 - SQL (Structured Query Language)
 - Hosted vs. stand-alone sites
 
Databases
- Database overview
 - Choosing a database
 
Security
- Securing the database
 - Securing the website
 
Shopping Carts
- Building a custom cart vs. buying off the shelf
 - How to choose a shopping cart
 
Basic Elements of a Shopping Cart
- E-commerce essentials
 - The store and the catalog
 - The cart
 - Checking out
 - Online store administration
 
Case Study: Using ColdFusion and Cartweaver
- Setting up the development environment
 - Installing the Cartweaver Extension Suite into Dreamweaver
 - Setting up the site
 - Installing the Cartweaver application into a new site
 - Setting up the DSN (Data Source Name)
 - Testing the installation
 - Code structure
 - A word about design
 
Deploying the Shopping Cart
- Choosing and preparing the host
 - Uploading the site
 - Setting up the host DSN
 - Testing and troubleshooting
 - Setting up the payment gateway or processor
 
Setting Up the Store
- Admin walk-through
 - Changing the store password
 - Global store settings
 - Product options
 - Categorizing products
 - Shipping cost setup
 - Adding products
 - Customers and orders
 
Customer Satisfaction
- Customer service and policies
 
Conclusion
- Goodbye
 


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