By 2007, 77% of internet users over the age of 13 — about 131.3 million people — will shop online. In these tutorials, instructor Lawrence Cramer helps give business owners the tools to harness this market effectively. Using an in-depth case study and other varied examples, Lawrence demonstrates how to seamlessly create and incorporate a shopping cart and back end to support online customers. Building an Online Shopping Cartcovers everything from the general concepts of e-commerce to the nitty-gritty of setting up and customizing credit card and order processing features. The training also covers security, customer privacy, building a store, and developing and integrating customer service and policies.
Table of content
Introduction
- Welcome
E-Commerce Basics
- The elements of e-commerce
- SSL (Secure Sockets Layer) certificate essentials
- Acquiring and installing an SSL certificate
Accepting Payments Online
- Accepting credit cards online
- Payment methods
- Choosing between a payment gateway and a processor
- Merchant accounts
Static vs. Dynamic Sites
- ”Static” e-commerce sites
- Dynamic e-commerce sites
- Static vs. dynamic sites
- Which application language to use
- SQL (Structured Query Language)
- Hosted vs. stand-alone sites
Databases
- Database overview
- Choosing a database
Security
- Securing the database
- Securing the website
Shopping Carts
- Building a custom cart vs. buying off the shelf
- How to choose a shopping cart
Basic Elements of a Shopping Cart
- E-commerce essentials
- The store and the catalog
- The cart
- Checking out
- Online store administration
Case Study: Using ColdFusion and Cartweaver
- Setting up the development environment
- Installing the Cartweaver Extension Suite into Dreamweaver
- Setting up the site
- Installing the Cartweaver application into a new site
- Setting up the DSN (Data Source Name)
- Testing the installation
- Code structure
- A word about design
Deploying the Shopping Cart
- Choosing and preparing the host
- Uploading the site
- Setting up the host DSN
- Testing and troubleshooting
- Setting up the payment gateway or processor
Setting Up the Store
- Admin walk-through
- Changing the store password
- Global store settings
- Product options
- Categorizing products
- Shipping cost setup
- Adding products
- Customers and orders
Customer Satisfaction
- Customer service and policies
Conclusion
- Goodbye
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